Nikon Recalls Some Nikon Z7 and Nikon Z6 Cameras for Vibration Reduction Issues

2019-05-16 • SEND FEEDBACK |
Related: Nikon, Nikon mirrorless, Nikon Z7

See my Nikon mirrorless wishlist at B&H Photo.

The Technical Service Advisory for Users of the Nikon Z 6 and Z 7 Cameras confirms what one reader reported to me and which I experienced myself with one Nikon Z7 body.

Nikon Z7

Technical Service Advisory for Users of the Nikon Z 6 and Z 7 Cameras

MAY 16, 2019

Thank you for choosing Nikon for your photographic needs.

Issue

While Nikon has taken great measures to assure the high quality expected of Nikon products, it has come to our attention that the vibration reduction (VR) feature in some Nikon Z 6 and Z 7 cameras may not function fully. We sincerely apologize for any inconvenience this may have caused.

Resolution

Nikon has resolved this by making available corrective service for affected Z 6 and Z 7 cameras free of charge, including the cost of shipping an affected Z 6 and Z 7 camera to Nikon as well as its return, even if your Z 6 or Z 7 camera warranty has expired.

Identifying Affected Products and Requesting Service

To determine whether your camera is one of those affected, please click the appropriate Check Serial Number button below...