Reviews and software delivery, spam filters
If you order a review or software, I generally respond very quickly, usually within a few hours.
Very recently, two people emailed me wondering where their stuff was—in their spam folder no doubt. I do my best to work around the problem, but spam filters have become so aggressive that I often have to resort to plain text, and even a different email server in hopes of getting through.
Please keep this in mind if you expect a response to an email; in some cases I’ve taken the time to compose a detailed response to an email, sent it, then never heard back. We both lose—I’ve wasted my time responding, and the person inquiring doesn’t get an answer. So far, I’ve responded to every email sent to me, so if you’ve sent one and haven’t gotten an answer, now you know the reason.
